Frequently Asked Questions

This section lists the more common questions our customers have. If you have a question you would like answered that does not appear below then please email us. We are happy to help!

Q. Can we arrange a training visit on-site?
A. Absolutely, delivered through either our own Moor Instruments staff or via one of our approved and appointed distributors. Face to face training is considered by us to be the most effective and efficient method to deliver the specialist knowledge and skills to enhance your diagnostic capabilities and we frequently receive positive feedback from participants. There will always be a place for remote training, but to discuss the face to face options and to find out more about arranging an on-site training, contact us at, call, or find more information on our training page.

Q. Is the moorLDI2-BI only available in the UK?
A. Our burn imagers are available in numerous countries world-wide. Contact us at for more information.

Q. When should scanning be performed?
A. Scanning is recommended between 48 hours and 5 days post-burn.

Q. How long does a scan take?
A. It depends upon the scan size and resolution, but typically between 40 seconds and 1 ½ minutes for a moorLDI2-BI scan and typically 4-8 seconds for a moorLDLS-BI scan. The duration of a scan session will depend upon the number of scans required to assess all of the burn(s).

Q. How deep does the laser light penetrate?
A. As the skin and microvasculature are not homogenous this is a difficult question to answer. Approximately 2 mm is a good estimation. However, this has not been found to limit burn assessment accuracy in areas where skin is thicker (e.g. the back).

Q. Are the moorLDI2-BI and moorLDLS-BI DICOM compatible?
A. Yes, we have a DICOM compatible versions. Please contact us for further details.

Q. Can I use other imaging technology for clinical burn diagnosis?
A. The short answer is NO. Laser Doppler is the only imaging modality with the appropriate regulatory approvals and independently assessed efficacy to be used for diagnosis. (

Q. Do I need training to use the Moor imagers for burn diagnosis?
A. Yes – we recommend all staff using the system (whether operating it or interpreting images) complete a competency based training system through a Moor Instruments approved trainer. We offer a range of training packages, both on-site or remote, contact us for details.

Q. Where can I find evidence for the use of the Moor burn imaging systems for diagnostic burn assessment?
A. There is a substantial number of peer reviewed scientific publications demonstrating the diagnostic capabilities of the Moor systems (

Q. Is it contraindicated in pregnancy?
A. No.

Q. What is the largest area I can scan?
A. The largest area in a single scan is approximately 50cm x 50cm for a moorLDI2-BI scan and 15cm x 20cm for a moorLDLS-BI scan, approximately the size of an Adult hand. The moorLDLS-BI has a repeat scan mode which enables multiple scans to be taken across larger burns.

Q. Do I need to scan on 2 different days?
A. No, scanning on any day between day 2 and 5 post-burn will give an accurate result (there is normally
no need to repeat the scan again if scanning within this time frame).

Q. Do I need to compare areas of burn wound with normal skin, or perform additional analysis?
A. No, you do not need to compare burn areas with normal skin, and no additional analysis is needed. The scan is colour coded for immediate on-screen interpretation.